[Solid Expertise • Superior Service] Allis Saga Internal Training Builds a Team of Core Competence
2025-04-22
![[Solid Expertise • Superior Service] Allis Saga Internal Training Builds a Team of Core Competence](https://omo-oss-image.thefastimg.com/portal-saas/pg2025043018044775320/cms/image/347b0edf-6b6b-43f5-b5ad-88d918179ed1.jpg "[Solid Expertise • Superior Service] Allis Saga Internal Training Builds a Team of Core Competence")
To further enhance professional quality and build a higher-performing, more efficient service team, Allis Saga recently launched a series of special internal training programs.
Focusing on core product knowledge and customer service scenario requirements, these programs are designed to comprehensively consolidate and strengthen employees' professional competence, empowering them with practical skills and knowledge.
★ Solidify Foundations · Boost Performance
A number of senior technical experts were invited as lecturers for this internal training. Centering on modules such as the basic knowledge of crushing and screening products and their structural strengths, the training provided in-depth analysis of the core structure, operating principles and technical advantages of the products. Additionally, practical case studies were incorporated to share equipment application experience, helping employees establish and consolidate a comprehensive knowledge system.
★ Theory Presentation & Practical Application
The training adopted a practice-oriented approach, incorporating practical sessions such as simulated product presentations and case studies. These sessions enabled employees to accurately identify customer needs and provide customized crushing and screening solutions from a professional perspective.
In addition, the training focused on teaching how to present complex technologies in plain language, and encouraged employees to flexibly apply the acquired knowledge to real-world scenarios.
It aimed to enable technical personnel to not only master technologies but also present technologies effectively—equipping them with customer communication skills and methods to help clients quickly understand equipment performance and applications.
During the training assessment phase, the company's management provided feedback and guidance on employees' performance from dimensions including communication skills, service professionalism, and problem-solving efficiency, facilitating the dual improvement of employees' technical capabilities and overall competence.
· Training Site ·
All participating employees completed the training with high engagement and a rigorous, dedicated approach.
Through the in-depth integration of theoretical learning and hands-on practice, the participants have made significant improvements in their mastery of core product technologies and customer service capabilities.
In accordance with the company's annual training plan, the training system will be strengthened mainly from the following two aspects:
- Continuously update training content: Based on cutting-edge technologies in the mining machinery industry and high-frequency customer needs, add special courses such as the operation and maintenance of intelligent crushing and screening equipment, and the design of customized solutions;
- Establish a hierarchical training system: Develop differentiated training paths for new employees, technical experts, and management personnel to enable precise skill development and empowerment.
Guided by this approach, Allis Saga will systematically improve employees' overall capabilities to ensure the delivery of high-quality end-to-end services to customers, covering pre-sales solution planning, in-sales technical support, and after-sales rapid response.
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Allis Saga Mining and Construction Co., Ltd
·Production Base/Sales Center
Add: No.388 Xueyuan Road, Yaojiang Town, Zhuji City, Zhejiang Province, China
Tel/Fax:+86 575 8759 8283
Allis Saga Mining and Construction (Shanghai) Co., Ltd
·R&D Center
Add: 14B, Zhaofeng Global Building, No. 1800 Zhongshan West Road, Xuhui District, Shanghai, China
Tel:+86 21 5419 8629
Fax:+86 21 5425 3759
Allis Saga Mining and Construction (Beijing) Co., Ltd
·Sales/Service Center
Add: F/4,Tower A, Guomen Building, No.12 Jing'andong Li, Chaoyang District, Beijing, China
Tel/Fax:+86 10 6461 0546
Allis Saga Mining and Construction (M) SDN. BHD.
·Overseas Sales Support Center
Add: No.27, Jalan Astana 1B, Gateway 16, Bandar Bukit Raja, 41050 Klang,Selangor Darul Ehsan, Malaysia
Tel: +603 3359 7910
Fax: +603 3362 5190
Official Account
Official Website
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